Orders under £50 >>> £2.95 - £5.95 depending on weight and class of postage.
Orders over £50 >>> FREE DELIVERY for orders under 15kg. Larger orders can be made ready to collect in store, or delivery charges apply, varying according to item size and delivery address. Estimated delivery charges are shown in the shopping cart, and actual charges are shown once you have logged in.
Please contact us on 01794 515923 if you have any queries.
Any unwanted items must be sent back at the customer's expense in original packaging and condition. If you wish us to give you a quote for this please send us an e-mail, otherwise return the goods to:
Romsey World of Water
93 Greatbridge Road
Telephone: 01794 515923
If you are unhappy with the goods received we will refund them if they are sent back at the customer's expense in new resaleable condition within 7 working days along with the original receipt.
We suggest for your own protection you use 1st class registered post.
Any refunds will be issued once we have received the goods, in their original condition. This refund only includes the total of goods sent not the delivery charge.
We will not charge a restocking fee for returned items.
Any goods with manufacturing faults on arrival will be replaced or refunded.
This does not affect your statutory rights.
These Terms and Conditions of Sale shall be governed by the laws of England and you agree to submit to the non-exclusive jurisdiction of the English courts. We are required by law to inform you that sales can be concluded in English only and that no public filing requirements apply.
Our VAT number is: 988872139.
We are a member of the HTA and OATA.
All correspondence must be in English.
Our usual opening hours are;
9.00 – 18.00 Mon-Sat
10.00 - 16.00 Sun
We use the industry leading internet payment company WorldPay to protect your card details and protect you and us from fraud. For millions of people around the world, WorldPay is the way to pay - trusted and secure. WorldPay payment solutions are trusted by thousands of businesses, big and small. WorldPay provides a secure connection to your card issuer, without itself holding information regarding the goods or services you have ordered. The following outlines the how you can make a payment through the WorldPay Payment Service and how we deal with the transaction.
We use the industry leading internet payment company PayPal to protect your card details and protect from fraud. PayPal keep your information safe. We will never actually see your bank or credit card details, they are passed in a highly secure way directly to PayPal for processing. Industry-leading fraud prevention is just one of the reasons PayPal is a safe way to pay online. PayPal uses proprietary technology and constantly innovates to monitor transactions and maintain a secure payment system. To help you keep track of your account activity, PayPal sends an email confirmation of every account transaction. For more information visit www.paypal.co.uk
|Air Pumps & Accessories Filters Filter Kits Filter Media Fish Food Growing Media & Containers Koi Accessories Lighting Pipe & Fittings Pond Liners & Underlay||Pond Maintenance Pre-formed Ponds Pumps Spare Parts UV Sterilisers Water Features Garden Art Vouchers|
|Aquariums & Stands Filtration Pumps Air Pumps & Accessories Lighting Specialist Accessories Food Treatments Maintenance||Decoration Live Plants Shrimp Vouchers|
|Aquariums & Stands Filtration Pumps Lighting Specialist Accessories Food Treatments Maintenance Decoration||Vouchers|